artificial intelligence
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Over the years, I’ve come to see that useful AI needs more than accurate execution. It needs the ability to engage with humans over time, cope with uncertainty, and build shared understanding. This post reflects on why balancing transactional reliability with relational intelligence matters.
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I started this blog about 12 years ago, just after publishing my first book The Voice in the Machine (I will publish a second book, AI Assistant, in 2021). The initial idea of this blog was to have a venue for my musings and ruminations on conversational AI. However I haven’t posted anything for a
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Some of you may remember the Apple’s knowledge navigator video posted here. It was released in 1987 as a vision of a future tight integration of advanced technologies on a flat tablet computer. The computer in this entertaining vision clip sports a fancy Web-like interface, a realistic avatar, touch screen with gesture recognition, teleconferencing, speech
THE VOICE IN THE MACHINE 