Ai Agents

  • AI Democratization and Its Discontents

    On the feedback loop that AI’s democratization left behind What happens to a technology once it stops being the property of the few who understand it deeply and becomes available to the many who simply want to use it. We have come to call this democratization, and it is, on balance, a wonderful thing. But…

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  • Transactional and Relational Intelligence

    Over the years, I’ve come to see that useful AI needs more than accurate execution. It needs the ability to engage with humans over time, cope with uncertainty, and build shared understanding. This post reflects on why balancing transactional reliability with relational intelligence matters.

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