AI
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Why the Real AI Revolution Hasn’t Happened Yet. This is the first of three posts on innovation: what it actually is, how it differs from invention, and how technologies evolve through the construction of domains, translation into products, and the specific kind of leadership each phase requires. The thing everyone is calling the AI revolution,…
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Over the years, I’ve come to see that useful AI needs more than accurate execution. It needs the ability to engage with humans over time, cope with uncertainty, and build shared understanding. This post reflects on why balancing transactional reliability with relational intelligence matters.
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Although creating virtual assistants has long been a dream of the speech and natural language technology community—realized with the commercial launches of Siri, Google Assistant, and Alexa over a decade ago—these technologies have ultimately failed to achieve ubiquity or widespread adoption. The question is, why? In this blog post, I’ll explore the reasons behind this…
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I started this blog about 12 years ago, just after publishing my first book The Voice in the Machine (I will publish a second book, AI Assistant, in 2021). The initial idea of this blog was to have a venue for my musings and ruminations on conversational AI. However I haven’t posted anything for a…
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Can machines really think? This question has been haunting machine intelligence experts and philosopher way before today’s Siri’s speech understanding, and IBM Watson’s Jeopardy! question answering challenge. Even though today we are not thinking anymore about whether machines can think or not, the question was quite popular in the heydays of Artificial Intelligence, the cold war, and the pioneers of computer…
THE VOICE IN THE MACHINE 