Language Understanding
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Over the years, I’ve come to see that useful AI needs more than accurate execution. It needs the ability to engage with humans over time, cope with uncertainty, and build shared understanding. This post reflects on why balancing transactional reliability with relational intelligence matters.
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If I had to chose one of the areas of human-machine natural communication where we haven’t ben able to make any significant stride during the past decades, I would choose “general” language understanding. Don’t get me wrong. Language understanding per se has made huge steps ahead. IBM Watson‘s victory over Jeopardy! human champions is a testimony of
THE VOICE IN THE MACHINE 