current systems
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Over the years, I’ve come to see that useful AI needs more than accurate execution. It needs the ability to engage with humans over time, cope with uncertainty, and build shared understanding. This post reflects on why balancing transactional reliability with relational intelligence matters.
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There is a lot of talking about the performance of Apple’s Siri. An article appeared on the New York Times a few days ago brutally destroying Siri from the point of view of its performance, and others compare it with Google Voice Search. As a professional in the field, having followed Google Voice Search closely, knowing well the people who work
THE VOICE IN THE MACHINE 